Where a booking has been made and confirmed with Cicada Lodge and is subsequently cancelled the following refund policy shall apply:
- More than seven (7) days prior to departure: Full refund.
- Between seven (7) days and 24 hours prior to arrival date booking is transferrable only. If the booking is cancelled within this period a fee of one (1) night’s accommodation will be incurred.
- Less than 24 hours prior to departure: No refund
All refunds must be issued at their point of sale