Refund Policy

Where a booking has been made and confirmed with Cicada Lodge and is subsequently cancelled the following refund policy shall apply:

  • More than seven (7) days prior to departure: Full refund.
  • Between seven (7) days and 24 hours prior to arrival date booking is transferrable only. If the booking is cancelled within this period a fee of one (1) night’s accommodation will be incurred.
  • Less than 24 hours prior to departure: No refund

All refunds must be issued at their point of sale

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